Privacy Policy

We understand that booking online involves significant trust on your part. We value your trust and make it a high priority to ensure the security and confidentiality of the personal information you provide to us. Please read this policy to learn about our privacy practices. We might amend the Privacy Statement from time to time. If you care about your privacy, you can visit this page regularly and you’ll be able to stay up to date.

A necessary part: If you disagree with this Privacy Statement, you should discontinue using our services. If you agree with our Privacy Statement, then you’re all set to book your next stay. Let the good times roll!

What kind of personal information does Branduus collect?

Branduus collects and uses information that you provide to us. When you make a reservation, you're (as a minimum) asked for your name and email address. We might also ask for your home address, telephone number, payment information, the names of any guests traveling with you, and any preferences you might have for your stay.

Why does Branduus collect and use your personal data?

Your personal data may be used in the following ways: First and most importantly, we use your personal data to complete and administer your online reservation, which is pretty central to what we do as a company! We may also offer you other travel-related products and services from third parties. These will be through our online services, and if you choose to utilize these, we'll use your information to complete and administer your order just as we would if you booked accommodations only.

Branduus users can create a user account on our website. We use the information you give us to administer this account, allowing you to do a number of useful things. You can manage your bookings or other purchases, take advantage of special offers, make future reservations easily, and manage your personal settings. Managing personal settings allows you to keep and share lists, share photos, see previously searched accommodations easily, and check other travel-related information you've provided. It also allows you to see any reviews you've submitted.

We also use your information for marketing activities. These activities may include: Using your contact information to send you news of travel-related products and services when you make a reservation with us or set up a user account. You can unsubscribe from these marketing communications quickly, easily and anytime – just click on the "Unsubscribe" link included in every newsletter.

Communicating With You: Responding to and handling any requests you or your booked accommodations have made. Branduus also offers guests and accommodation partners various means to exchange information, requests and comments about accommodations and existing reservations directed through Branduus

Market Research: We sometimes ask our customers to take part in market research. Any additional personal details that you give us as part of the market research will be used only with your consent.

Promotion of a Safe and Trustworthy Service:  In order to create a trustworthy environment for you, your fellow travelers, Branduus’s business partners, and our accommodation partners, we may use personal data for the detection and prevention of fraud and other illegal or unwanted activities.

Improving Our Services: Improving Our Services: We also use personal data for analytical purposes. This is part of our drive to improve our services and enhance the user experience, but can also be used for testing purposes, troubleshooting and to improve the functionality and quality of our online travel services. The main goal here is to optimize and customize our online platform to your needs, making our site easier and more enjoyable to use.

Guest Reviews and Other Destination-related Information:

During and after your stay at any of the accommodations you book through us, you may be invited to submit a guest review. We may also enable guests traveling with you, or on whose behalf you've booked, to provide a review. This invite may ask for information about the accommodations, the destination, and other services you might have booked through Branduus

If you indicate whether a guest review is helpful or not, we'll aggregate this with feedback from other customers in order to sort and prioritize guest reviews. We may use the information in your lists or in other destination-related information you share with us in an anonymous form unless you've included this information in your public profile. This is to help other travelers like you find the right destination and the best accommodations for their needs.

Performance of a Contract: The use of your information may be necessary to perform the contract that you have with us. For example, if you use our services to make an online reservation, we'll use your information to carry out our obligation to complete and administer that reservation under the contract that we have with you.

Consent: We may rely on your consent to use your personal information for certain direct marketing purposes. You can withdraw your consent anytime by contacting us at any of the addresses at the end of this Privacy Statement.

How does Branduus share your data with third parties?

The Accommodations You Booked: This one’s pretty important for what we do! In order to complete your reservation, we transfer relevant reservation details to the accommodations you've booked. This can include your name, contact details, the names of guests traveling with you, and any preferences you specified when you made your booking. If you have a question about your reservation, we can contact the accommodation provider and ask them to handle your request. In cases of reservation-related disputes, we may give the accommodation provider information about the reservation process as needed. This may include a copy of your reservation confirmation as proof that a reservation was actually made.

Third-party Service Providers: We may use service providers to process your personal data on our behalf. This processing is for several purposes, including for example sending out marketing material. Third-party service providers are bound by confidentiality clauses and are not allowed to use your personal data for other purposes.

Competent Authorities: We disclose personal data to law enforcement insofar as it is required by law or is strictly necessary for the prevention, detection or prosecution of criminal acts and fraud. We may need to further disclose personal data to competent authorities to protect and defend our rights or properties, or the rights and properties of our business partners.

How does Branduus treat personal data about children?

The services offered by Branduus are not directed at children under 18 years old. The use of any of our services is only allowed with the valid consent of a parent or a guardian. If we receive information from a child under 18 years old, we reserve the right to delete it. In limited cases as part of a reservation, purchase of other travel-related services, or in exceptional other circumstances (such as features addressed to families), Branduus may collect and use information about children only with the consent of the parent.

How can you control the personal data?

You always have the right to review the personal information we keep about you. You can request an overview of your personal data by emailing us at the address stated below. Please write "Request personal information" in the subject line of your email to speed things up. (

You can also contact us if you believe the personal information we have for you is incorrect, if you believe that we are no longer entitled to use your personal data, or if you have any other questions about how your personal information is used, or about this Privacy Statement. Please email or write to us using the contact details below. We'll handle your request in accordance with the applicable Dutch data protection law. You can make a request to delete your user account at any time.

Who's responsible for the processing of personal data on the Branduus website?

Branduus LTD controls the processing of personal data on its website. Branduus LTD is incorporated under the laws of Georgia. If you have any suggestions or comments about this privacy notice, please send an email to ( and we’ll get right back to you.

Security: We have security measures in place to protect our customer database and access to this database is restricted internally. However, it remains each Member's responsibility: To protect against unauthorized access to Your Details;

SSL certificate stands for Secure Sockets Layer and, in short, it's the technology for keeping an internet connection secure and safeguarding any sensitive data that is being sent between two systems, preventing criminals from reading and modifying any information transferred, including potential personal details.

Cookie Statement: What's a cookie?

An HTTPS cookie (also called web cookieInternet cookiebrowser cookie, or simply cookie) is a small piece of data sent from a website and stored on the user's computer by the user's web browser while the user is browsing. Cookies were designed to be a reliable mechanism for websites to remember stateful information (such as items added in the shopping cart in an online store) or to record the user's browsing activity (including clicking particular buttons, logging in, or recording which pages were visited in the past). They can also be used to remember arbitrary pieces of information that the user previously entered into form fields such as names, addresses, passwords, and credit card numbers.

Changes to this Privacy Policy: If we decide to change our Privacy Policy or email practices, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently.